Claims Officer
1 month ago
About the Role
We are seeking an exceptional Claims Executive to join our team at Howden. As a Claims Executive, you will play a vital role in managing claims and delivering outstanding service to our clients.
Key Responsibilities
- Collaborate with senior team members to prioritize and manage workload effectively.
- Manage assigned projects and contribute to additional projects as required.
- Provide management information to senior leadership.
- Build and maintain positive relationships with markets and negotiate claims to achieve the best client outcomes.
- Manage ongoing delegated authority contracts efficiently.
- Create and present comprehensive claims documents to underwriters and clients.
- Review and prepare correspondence to ensure claims meet clients' risk and compliance requirements.
- Keep all relevant stakeholders informed of claim developments and resolve any arising queries.
- Ensure up-to-date records are maintained on internal systems.
- Implement actions based on policies and regulatory procedures.
What We Offer
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
Requirements
- Previous claims-based experience (ideally with an international broker) is advantageous but not essential.
- Good understanding of general insurance principles and the London market operations (Lloyd's and company markets).
- Knowledge of claims-handling processes, broking, and underwriting practices.
- Strong communication and interpersonal skills, both written and verbal.
- Highly organized, with strong planning and time management skills.
- Ability to work under pressure and meet deadlines.
- Proactive, resilient, and adaptable to change.
- Strong decision-making and analytical abilities.
Culture
At Howden, we value diversity and inclusivity. We believe in creating a workplace where everyone feels welcome and valued. We are committed to providing reasonable accommodations to ensure that our positions align with your needs.
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