Insurance Claims Specialist

2 days ago


Birmingham, Birmingham, United Kingdom Howden Group Holdings Full time

We are seeking a highly skilled Insurance Claims Specialist to join our team at Howden Group Holdings.

Overview

The successful candidate will be responsible for delivering an exceptional claims service to our clients, ensuring timely and efficient resolution of claims. This is a full-time, permanent opportunity based in our Birmingham office, with the possibility of flexible working arrangements.

About the Role
  • Manage end-to-end claims processes, including investigation, evaluation, negotiation, and settlement of insurance claims.
  • Utilize comprehensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines.
  • Collaborate closely with internal departments and external stakeholders to ensure timely and efficient resolution of claims.
  • Analyse claims data, identify trends, and develop strategies to mitigate risk and improve overall claims management processes.
  • Provide guidance and mentoring to junior team members to foster a culture of excellence and accountability.
  • Develop and maintain strong relationships with clients, brokers, insurers, and industry partners to enhance customer satisfaction and loyalty.
Requirements
  • Strong understanding of commercial insurance policies, coverage types, and claims procedures.
  • Brokerage experience.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Customer-focused approach.
What We Offer

A competitive salary of £45,000 - £60,000 per annum, depending on experience.

Ongoing professional development opportunities.

A dynamic and supportive work environment.

Flexible working arrangements, including remote working options.



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