Claims Operations Specialist

11 hours ago


Birmingham, Birmingham, United Kingdom Exchange Street Claims ltd Full time

Experience the thrill of working in a dynamic claims management organisation that has been a leading force in the Insurance and Property Industry for several years, delivering a bespoke property repair and damage mitigation service to commercial and domestic properties. As a Claims Technician, you will be responsible for handling a portfolio of buildings-related losses from a desk-based environment, supporting the team of Surveyors/Estimators who conduct site visits to assess damage and prepare schedules of works.

Key Responsibilities:

  • Collaborate closely with our Team of Surveyors/Estimators
  • Manage claims throughout their lifecycle
  • Ensure the reinstatement of damaged properties is completed and fully repaired
  • Liaise with insureds, insurers, and contractors to keep all parties informed and up-to-date
  • Support the Team of Surveyors/Estimators with estimate writing, schedule preparation, and contractor coordination
  • Oversee contractor management to ensure repair work is on track, compliant, and meets industry standards

About You:

  • Proven experience in an Insurance Claims/Buildings Claims environment
  • Excellent knowledge of Buildings/Property damage and repair principles
  • Exceptional communication skills, both verbal and written

Salary Range: £35,000 - £45,000 per annum, dependent on experience and qualifications

Benefits:

  • Friendly and supportive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package

Exchange Street Claims ltd is committed to providing a unique and rewarding work environment that fosters innovation, collaboration, and excellence. If you are a motivated and experienced Claims Technician looking for a new challenge, we encourage you to apply.



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