Hotel Operations Manager
1 day ago
About the Role
We are seeking an experienced Hotel Operations Manager to lead our team at Premier Inn in Worcester. As a key member of our hotel management team, you will be responsible for ensuring the smooth running of the hotel, managing health & safety standards, and creating an exceptional guest experience.
Key Responsibilities
- Lead a high-performing team to deliver outstanding customer service and ensure a safe and welcoming environment for guests.
- Manage day-to-day operations, including staff supervision, inventory control, and maintenance of hotel facilities.
- Develop and implement strategies to improve hotel performance, increase efficiency, and enhance the guest experience.
Requirements
- Proven leadership experience in a retail or hospitality environment.
- Excellent communication and organisational skills.
- Able to work effectively in a fast-paced environment and make sound decisions under pressure.
What We Offer
- A competitive salary of up to £12.59 per hour.
- A guaranteed 32 hours per week over 4 days.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including a Whitbread Benefits Card and pension scheme.
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