Hotel Operations Manager

1 day ago


Birmingham, Birmingham, United Kingdom Premier Inn Full time

About the Role

We are seeking an experienced Hotel Operations Manager to lead our team at Premier Inn in Worcester. As a key member of our hotel management team, you will be responsible for ensuring the smooth running of the hotel, managing health & safety standards, and creating an exceptional guest experience.

Key Responsibilities

  • Lead a high-performing team to deliver outstanding customer service and ensure a safe and welcoming environment for guests.
  • Manage day-to-day operations, including staff supervision, inventory control, and maintenance of hotel facilities.
  • Develop and implement strategies to improve hotel performance, increase efficiency, and enhance the guest experience.

Requirements

  • Proven leadership experience in a retail or hospitality environment.
  • Excellent communication and organisational skills.
  • Able to work effectively in a fast-paced environment and make sound decisions under pressure.

What We Offer

  • A competitive salary of up to £12.59 per hour.
  • A guaranteed 32 hours per week over 4 days.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including a Whitbread Benefits Card and pension scheme.


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