Membership Sales and Growth Specialist
4 weeks ago
We are seeking a Membership Sales and Growth Specialist to join our team at Freedom Leisure. As a key member of our sales team, you will be responsible for growing our membership numbers and increasing income. This role is about building strong relationships with customers, understanding their needs, and providing them with the best possible service to ensure they achieve their health and fitness goals.
As a Membership Sales and Growth Specialist, you will be the first point of contact for new and existing customers, providing them with information about our facilities and services. You will also be responsible for conducting face-to-face sales appointments, building positive rapport with customers, and selling memberships to new prospects. In addition, you will be responsible for generating excitement and passion for health and fitness, optimising all sales opportunities, and conducting competitor analysis to identify opportunities.
We are looking for someone with strong interpersonal and customer-facing skills, who can represent the Freedom Leisure brand and build excellent relationships with customers. You will also need to have experience of sales, a team-oriented approach, and the ability to work across organisational boundaries. If you are a motivated and results-driven individual who is passionate about health and fitness, we would love to hear from you.
Key Responsibilities:
- To support membership growth by using the sales process to ensure sales and income targets are achieved
- To generate excitement and passion for health and fitness to optimise all sales opportunities
- Conduct face-to-face sales appointments where you will build positive rapport with customers to sell a membership and get them started on the Freedom Member journey programme
- Contact all membership leads by phone where possible and also by email and text when required
- Undertake regular competitor analysis and keep up-to-date with industry trends, identifying opportunities
Benefits:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
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