Customer Service Representative

2 weeks ago


Manchester, United Kingdom AJ Bell Management Limited Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer service and support to our clients.

About the Role:

  • Providing outstanding customer service via phone, email, and other communication channels
  • Resolving customer complaints and queries in a timely and professional manner
  • Working collaboratively with internal teams to deliver excellent customer experiences

About You:

  • A minimum of 1 year's experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Pleasant telephone manner and ability to handle difficult situations
  • Familiarity with Microsoft Office applications (Word, Excel, Outlook)

Salary & Benefits:

  • Competitive salary: £20,000 - £28,000 per annum
  • 25 days' annual leave, increasing to 31 days with length of service
  • Holiday buy and sell scheme
  • Choice of pension schemes with matched contributions up to 6%
  • Discretionary bonus scheme

About Our Company:

AJ Bell Management Limited is a leading financial services company committed to delivering exceptional customer experiences.



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