Administrative Support Officer

2 weeks ago


Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

Job Summary

The NHS Shropshire, Telford and Wrekin Integrated Care Board is seeking a highly skilled and organised individual to provide comprehensive administrative support to the Medicines Optimisation Team.

The ideal candidate will have a strong background in clerical services, with experience of using IT systems for data entry and successfully working within tight time frames and to deadlines.

As a key member of the team, you will be responsible for providing secretarial and administrative support, including producing accurate and timely correspondence, managing electronic diaries, and photocopying and word-processing documents.

You will also act as the first point of contact for the department, dealing with routine and specialist enquiries, and providing support to the training of new staff on systems and procedures within the department.

Main Duties of the Job

  • Provide administrative support to the Medicines Optimisation Team, including producing correspondence, managing diaries, and photocopying documents.
  • Act as the first point of contact for the department, dealing with enquiries and providing information to stakeholders.
  • Manage electronic diaries, including arranging and changing meetings and appointments.
  • Provide support to the training of new staff on systems and procedures within the department.
  • Ensure that all complaints, comments, and suggestions are dealt with appropriately, in accordance with policy.

About Us

The NHS is the biggest employer in Europe and an exciting place to work, full of challenges and opportunities.

We are keen to break down any barriers into the NHS and would encourage applications from under-represented groups, including those from BME communities and disability groups.

In addition to a competitive salary, you will benefit from access to the generous NHS Pension Scheme and plenty of NHS exclusive discounts.



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