Help Desk Support Specialist
2 days ago
This apprenticeship combines customer service and administrative skills, providing a well-rounded experience for individuals who enjoy helping others.
Duties and Responsibilities
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and efficient manner.
- Maintain accurate records and data, ensuring up-to-date information for customers and colleagues.
- Collaborate with team members to ensure seamless communication and issue resolution.
Requirements and Qualifications
- Must be aged 16 or over and reside in Wales.
- Possess strong communication and administration skills, with a passion for supporting customers.
- Confident in using desktop and laptop software, with experience in MS Office.
Training and Development
Apprentices will receive comprehensive training and support from Apprenticeship Learning Solutions Ltd, including the Level 2 Providing Financial Services qualification.
-
Help Desk Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Maximus Full timeMaximus: A Global Leader in Health and Employment ServicesWe are seeking a highly skilled Help Desk Support Specialist to join our team at Maximus, a global organization dedicated to providing health and employment services to millions of people every year.About the Role:Provide exceptional customer service to our service users, working with various...
-
Education Support Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeWe are seeking an experienced Education Support Specialist to join our team at Supply Desk. This is a fantastic opportunity for someone passionate about education and committed to supporting the academic and personal growth of young people.">The ideal candidate will have excellent communication skills, patience, and the ability to build strong relationships...
-
Migrant Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Migrant Help Full timeAbout Migrant Help:Migrant Help is a leading charity that delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.We foster a culture in which equality, diversity and inclusion are recognised, valued and...
-
Cardiff, Cardiff, United Kingdom Supply Desk Full timeNursery Nurse or Teaching Assistant OpportunityWe are seeking enthusiastic and dedicated Nursery Nurses and Teaching Assistants to join our team at Supply Desk, the education recruitment specialists, to make a profound impact on the early education of children throughout Cardiff.About UsAt Supply Desk, we understand the significance of the early years in a...
-
Service Desk Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob DescriptionWe are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Scheduling internal and field resources...
-
Administrative Support Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAdministrative Support ProfessionalWe are seeking an experienced Administrative Support Professional to join our dynamic education recruitment company. As a vital part of the school community, you will be responsible for managing day-to-day school administration, using Microsoft Office to keep everything organized and efficient, and supporting teachers and...
-
Education Technology Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAbout this roleWe are seeking an experienced IT teacher to join our team at Supply Desk. As an Education Technology Specialist, you will play a key part in shaping the future of education by delivering engaging IT lessons that cater to diverse learning styles.Key responsibilitiesPlan and deliver innovative IT lessons that meet the needs of our...
-
IT Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk Analyst RoleAt Principality Building Society, we're seeking a skilled IT Support Specialist to join our team. As a Service Desk Analyst, you'll provide exceptional technical support to our staff, ensuring seamless IT operations.Key Responsibilities:Provide first-line technical support for IT-related issues, including software and hardware...
-
Cardiff, Cardiff, United Kingdom Supply Desk Full timeSupply Desk is excited to invite applications for a Nursery Nurse or Teaching Assistant to make a profound impact on the early education of children in Cardiff.About UsWe specialise in connecting compassionate educators with nurseries throughout Cardiff and the Vale of Glamorgan, providing top-quality early education to children in their community. Our...
-
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAbout the RoleWe are seeking enthusiastic and approachable Psychology graduates to join our team in shaping the future of young minds in Cardiff. As a Psychology graduate, you will have the opportunity to make a positive impact on students' lives in primary and secondary schools.Qualifications: Recent graduate of Psychology or a related discipline, 5 GCSE's...
-
Asylum Support Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Migrant Help Full timeAbout Migrant HelpMigrant Help is a leading charity that was established in 1963, dedicated to delivering support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect, and enables them to reach their full potential.The Outreach Adviser RoleThe post-holder will provide day-to-day...
-
IT Service Desk Analyst
4 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk Analyst RoleAt Principality Building Society, we are seeking a skilled IT Service Desk Analyst to provide exceptional technical support to our staff. As a key member of our IT team, you will be responsible for resolving IT-related issues, providing excellent customer service, and working collaboratively with other departments.Key...
-
Psychology Graduate Opportunities in Cardiff
2 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeWe are seeking passionate Psychology graduates to make a positive impact on students' lives in primary and secondary schools.About Supply DeskAt Supply Desk, we believe in the power of education to inspire and transform young lives. We specialize in connecting talented graduates with schools seeking top-quality support.Key ResponsibilitiesRecent graduate of...
-
Technical Service Desk Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Aldermore Bank PLC Full time**About the Role**This is a fantastic opportunity to start your career in IT as an Apprentice IT Service Desk Specialist at Aldermore Bank PLC.We are seeking a highly motivated individual to join our IT Service Desk team as an apprentice. As an apprentice, you will work closely with our experienced IT team members to provide exceptional support to our...
-
Autism Support Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Beacon Support Full timeBeacon Support Ltd. is seeking a Specialist Mentor to support Higher Education students with Autism Spectrum Conditions (ASC). The role offers flexible hours and a competitive hourly rate of £30-£40, plus a generous holiday entitlement.The Specialist Mentor will assist students to learn coping strategies and techniques to overcome their disability-related...
-
Service Desk Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Scheduling internal and field resources on...
-
Technical Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk Analyst Role Description:At Principality Building Society, we are seeking an experienced IT Service Desk Analyst to provide exceptional customer service support to our staff. As a key member of our IT team, you will be responsible for delivering first-class technical support, troubleshooting, and resolving IT-related issues efficiently.Key...
-
Educational Support Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAbout the Role:This Teaching Assistant position is an excellent opportunity to work with a dedicated team in an inclusive education environment. Your main responsibility will be to provide tailored support to students, ensuring they can fully participate in learning activities.In this role, you will work closely with teachers to develop and implement...
-
Cardiff, Cardiff, United Kingdom Beacon Support Full timeBeacon Support Ltd. is seeking a Specialist Study Skills and Strategy Support Tutor to work with Higher Education students with Autism Spectrum Conditions. The successful candidate will have a degree and teaching qualification, as well as experience working with students with ASC on a one-to-one basis.Key Responsibilities:Develop and implement Individual...
-
IT Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Gap Personnel Full timeJob Title: IT SupportJob Summary: Gap Personnel is seeking a skilled IT Support Specialist to join our team on a temporary basis.Key Responsibilities:Provide technical support for IT-related issues and maintain accurate logs.Utilize DNS, email technologies, and web hosting principles to resolve issues.Ensure licensing for software is recorded and...