Head of Business Sales

4 weeks ago


Chester, Cheshire, United Kingdom PIB Group Full time
Job Title: Head of Business Sales

We are seeking a dynamic and results-driven Head of Business Sales to lead our team to success. As the Head of Business Sales, you will be responsible for driving growth of our tenant insurance product suite by leading and motivating a team of sales professionals.

Key Responsibilities:

  • Lead, mentor, and manage the B2C tenant sales contact centre for insurance and tenants services functions, maximising revenue, exceeding revenue targets, and creating a high-performance culture that is focused on delivering good customer outcomes.
  • Manage the sales pipeline, forecast sales, and prepare regular reports for senior management.
  • Undertake monthly 1:1s with your management team to ensure there are open lines of communication and to identify strengths and weaknesses, training and development requirements, implementing performance plans when required.
  • Ensure resource management is well-planned in line with the business needs and recruitment of new team members is done diligently, ensuring new recruits are aligned to the business culture and values.
  • Ensure compliance with all regulatory requirements and maintain up-to-date knowledge of tenant insurance products and industry changes, implementing company policies and strategies within your teams through strong communication.
  • Manage, motivate, develop, and lead members of the team through developing and implementing an effective reward and recognition, training and development program.
  • Identify areas of opportunity for the business to grow the B2C sales function and implement changes when required.
  • Ensure customer intelligence is accurate, staying close to customer needs, and feeding back changes/products required to the rest of the business.

What We Offer:

  • Competitive salary
  • Competitive holiday allowance with the annual option to buy additional days
  • Company pension scheme
  • Enhanced maternity and paternity leave packages
  • A flexible benefits package that allows you to add additional benefits to your overall package
  • Our benefits portal offers discounts on technology and electronics, cinemas, restaurants, days out, mortgage advice, travel, and many more
  • Discounted rates on PIB products
  • We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking, and much more
  • If supporting the local community, engaging with charities, and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day
  • We also offer a wide range of discounts, including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects, and lots of other options to choose
  • PIB has a comprehensive learning and development framework, including professional study options and apprenticeships, which are available to all employees, and which will support your career development
  • Being a part of our PIB Community Trust, we support fundraising, where you can apply for grants from PIB Group towards your chosen charity


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