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Senior Operations Lead

1 month ago

Cambridge, Cambridgeshire, United Kingdom John Lewis & Partners Full time
Job Overview

We are seeking a Senior Operations Lead to support our Catering Team in delivering exceptional service and seamless dining experiences for our customers.

Salary Information

The estimated salary for this role is £40,000 - £55,000 per annum, depending on experience and qualifications.

Key Responsibilities
  • Lead and inspire the Catering Team to achieve excellent customer service and dining experiences.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong track record of leadership and team management.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment.
Benefits

We offer a competitive salary and benefits package, including:

  • Pension scheme.
  • Annual leave entitlement.
  • Training and development opportunities.
Other Information

This role is based in one of our in-store cafes or restaurants and requires regular interactions with customers and colleagues. If you are a motivated and experienced leader who is passionate about delivering exceptional service, we would love to hear from you.