Motor Claims Resolution Specialist

3 weeks ago


Bracknell, Bracknell Forest, United Kingdom Candidate Source Full time
Job Description

We are seeking a skilled Motor Claims Resolution Specialist to join our team at Candidate Source. As a key member of our finance provider, you will be responsible for resolving customer complaints related to motor finance.

In this role, you will load complaints onto our system, discuss points with customers, collect and review evidence from various systems to understand the situation thoroughly, and conclude the outcome in a final response letter.

About the Role

  • Loading complaints onto our system and managing their progression
  • Discussing points with customers to understand their concerns and needs
  • Collecting and reviewing evidence from various systems to inform your decision-making
  • Concluding the outcome in a final response letter

What You Will Need

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Organizational and time management skills
  • A strong attention to detail and analytical mindset

Salary: £25,000 - £30,000 per annum



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