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Systems Provisioning Coordinator

2 months ago

Prudhoe, Northumberland, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Summary

Daisy Corporate Services Trading Limited is seeking a highly skilled Systems Provisioning Coordinator to join our team. As a key member of our network services team, you will be responsible for arranging network-related services, porting numbers, and organizing kit delivery.

Key Responsibilities:

  • Arrange network-related services, including porting numbers and organizing kit delivery.
  • Request engineering resource and provision, and obtain sign-off from customers.
  • Update internal platforms, systems, and third-party portals.
  • Communicate with internal departments, suppliers, and customers.

Requirements:

  • Excellent communication skills, both verbal and written.
  • Enthusiasm and willingness to learn, with adaptability to change.
  • Experience in dealing with customers, internal colleagues, and suppliers in relation to progressing and coordinating key components of an order.
  • Previous experience in telecoms and order management is desirable.
  • Ability to work under pressure and multitask.
  • Strong service skills, with a focus on internal and external customer relationships.
  • Strong team player, with the ability to work independently.
  • Experience working on in-house systems and a sound working knowledge of Word and Excel.

Benefits:

  • 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
  • £500 referral scheme bonus.
  • Professional development to help you achieve your personal goals.
  • Eye care vouchers available and discounted Medicash membership.
  • Sim deals for you and your family/friends.
  • Access to discounts and savings at over 1,200 retailers.
  • An additional day off on your birthday or if you're getting married.