Administration Service Lead

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Grant Thornton (UK) Full time

Job Title: Administration Service Lead

Job Summary: We are seeking an experienced Administration Service Lead to join our People Services team at Grant Thornton UK LLP. As a key member of our team, you will be responsible for leading a team of administrators and ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

  • Lead a team of administrators to deliver high-quality services to clients.
  • Work collaboratively with other teams to build and improve the Grant Thornton people experience.
  • Drive quality and productivity of the team to ensure service level agreements are met.
  • Ensure the team is adequately resourced based on the pipeline of work and payroll deadlines.

Requirements:

  • Strong experience of working as a Team Leader in a customer service and administration focused environment.
  • Proactive approach with the confidence to vocalise ideas and challenge when needed.
  • Strong Workday skills and experience of providing clients and stakeholders with quality services.

About Us: Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms. We're a team of independent thinkers who put quality, inclusion and integrity first. Personal, proactive, and agile.



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