Senior Team Leader

2 days ago


Dunstable, Central Bedfordshire, United Kingdom Iceland Full time

About the Role

We are seeking a highly skilled and experienced Senior Supervisor to join our team at Iceland. As a Senior Supervisor, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities

  • Manage store operations to ensure seamless customer experience and efficient sales processes.
  • Lead and motivate a team of retail professionals to achieve sales targets and exceed customer expectations.
  • Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with the store management team to achieve business objectives and improve store performance.
  • Ensure compliance with company policies and procedures, and maintain a safe and secure store environment.

Requirements

  • Proven experience in a retail leadership role, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business results.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Commitment to delivering exceptional customer service and exceeding customer expectations.

About Iceland

Iceland is a leading retailer with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.


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