Operational Team Lead

5 days ago


Dunstable, Central Bedfordshire, United Kingdom Superdrug Full time
About the Role

We are seeking a highly skilled and experienced Operational Team Lead to join our team at Superdrug. As a key member of our Supply Chain team, you will be responsible for supporting the Team Leaders with the daily management and coordination of site operations.

Key Responsibilities
  • Plan and Direct Resource: Plan and direct resources in your area to meet business demands, escalating any concerns to your Team Leader.
  • Engage Colleagues: Engage colleagues to achieve daily targets, prioritizing workload and disseminating resources where required.
  • Review Operational Progress: Continuously review operational progress against plan, analyze data, and operate proactively to adapt the plan where required, escalating any performance concerns to the appropriate Team Leader.
  • Complete KPI Spreadsheet: Complete KPI spreadsheets and trackers that demonstrate performance/efficiency data, communicating all issues to the appropriate Team Leader.
  • Understand Policy and Procedures: Fully understand all policy, processes, and procedures in your area, acting as a source of expertise to support colleagues throughout the daily operation.
  • Own Safe Systems of Work: Own safe systems of work within the area that you are responsible for, ensuring 100% compliance amongst the team.
  • Drive Good Health and Safety Practices: Be an ambassador for driving good health and safety practices within the area that you work.
  • Assist Team Leader: Assist the Team Leader with ad hoc projects and reports when required.
  • People Management: Assist the Team Leader with all People Management activities.
  • Flexibility: Work flexibly to meet the demands of the business.
Key Skills and Attributes
  • Proven Experience: Proven experience within a distribution environment or similar.
  • Communication Skills: Ability to communicate and engage effectively with team and colleagues.
  • IT Skills: Good IT skills and working knowledge of Microsoft Office.
What's in it for You

We offer a range of benefits, including:

  • 33 Days Holiday: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
  • Staff Discount: 2 staff discount codes for yourself and a family member or friend.
  • Product Discount: 30% discount on Superdrug Own Brand Products both in store and online.
  • Company Pension: Company pension matching and bonus.
  • Wagestream: We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
  • Learning and Development: Unrivalled Learning and Development programmes.

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