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Operational Team Lead

2 months ago


Dunstable, Central Bedfordshire, United Kingdom Superdrug Full time

About Superdrug

Superdrug is a leading health and beauty retailer with over stores across the UK. We aim to deliver the best products, at the right price, to our customers. Our Supply Chain team plays a vital role in ensuring that we achieve this goal.

About the Role

We are looking for an experienced and motivated Operational Team Lead to join our Distribution Centre in Dunstable. As a Super User, you will be responsible for supporting the Team Leaders with the daily management and coordination of site operations. You will assist in leading a team within a designated area of the Distribution Centre, ensuring that all specified standards are maintained.

Key Responsibilities

  • Plan and direct resources within your designated area to meet business demands, escalating any concerns to your Team Leader.
  • Engage colleagues to achieve daily targets, prioritizing workload and disseminating resources as needed.
  • Continuously review operational progress against plan, analyze data, and proactively adapt the plan where required. Escalate any performance concerns to the appropriate Team Leader.
  • Complete KPI spreadsheets and trackers that demonstrate performance and efficiency data, communicating all issues to the appropriate Team Leader.
  • Fully understand all policies, processes, and procedures in your area, acting as a source of expertise to support colleagues throughout the daily operation.
  • Own safe systems of work within your designated area, ensuring compliance among the team.
  • Be an ambassador for driving good health and safety practices within your work area.
  • Assist the Team Leader with ad hoc projects and reports when required.
  • Assist the Team Leader with all People Management activities.
  • Work flexibly to meet the demands of the business.

Key Skills & Attributes

· Proven experience within a distribution environment or similar.

· Ability to communicate and engage effectively with teams and colleagues.

· Good IT skills and working knowledge of Microsoft Office.