Property Services Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Property Services Manager to join our team at TEAM. As a key member of our operational team, you will be responsible for delivering a high-quality, efficient customer service covering maintenance, repairs, and voids.
Key Responsibilities:
- Lead the in-house specialist in component replacement activity, supporting the operational Property Services team in providing quality data-led information on the age and condition of components and stock.
- Manage the line management of the multi-skilled in-house team, Scheduler, and Customer Service Assistant, providing guidance, support, and motivation, and implementing positive and effective performance management.
- Ensure that the systems that underpin these services are regularly reviewed and up to date.
- Carry out, cyclical, and planned maintenance activities across a number of workstreams, providing support in analysing and improving the processes resulting in improved quality, productivity, and efficiency.
- Implement the asset management monitoring systems and utilise these to inform the programmes required for the future management of homes across TEAM.
Requirements:
- HNC/HND Building or equivalent.
- NIBOSH certificates or NEBOSH National Diploma.
- IOSH or NEBOSH.
- Qualification in Asbestos, water, Electrical, Gas.
- Experience in repair and maintenance in residential properties and line management.
- Understanding of compliance responsibilities within the housing environment.
- Undertaking property inspections and preparing schedule of works.
- Experience of delivering high standards of customer service to all customers, internal and external.
- Experience in managing external contractors in addition to in-house team.
- Experience of managing and supervising staff and contractors.
- Good computer skills, including proficiency in the use of Word and Excel Windows-based applications.
- Full driving licence valid for the UK and access to own vehicle.
How to Apply:
Please click apply online and upload an updated copy of your CV. This will include holding and sharing your personal data, our legal basis for this is legitimate interest, subject to your declared interest in a job. Our privacy policy can be found on our website, and we can be contacted to confirm who your application has been forwarded to.
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