Restaurant General Manager

6 days ago


Musselburgh, East Lothian, United Kingdom Glenshire Group Full time
About Glenshire Group

Glenshire Group is a leading family-owned conglomerate based in Scotland, with a diverse portfolio of businesses spanning multiple sectors, including retail, hospitality, property, and more. We are a dynamic and growing organization, always looking for talented individuals to join our team.

We are currently seeking a highly skilled Restaurant General Manager to lead our Pizza Hut operations. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Operations Management: Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our business strategy.
  • Financial Management: Manage the restaurant's financial performance, including budgeting, forecasting, and cost control.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and development opportunities to ensure excellent customer service and business results.
  • Culture and Engagement: Foster a positive and inclusive work culture, promoting employee engagement, recognition, and retention.
  • Customer Experience: Ensure exceptional customer service, responding to feedback, and implementing improvements to enhance the customer experience.
Requirements
  • Experience: 3+ years of experience in a senior management role in the food retail or service industry.
  • Education: Bachelor's degree in a relevant field, such as business, hospitality, or management.
  • Certifications: Certified in Leading a Restaurant (LAR) or equivalent.
  • Skills: Strong leadership, communication, and problem-solving skills, with the ability to work in a fast-paced environment.


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