Third Line Support Specialist

5 days ago


Manchester, United Kingdom Maxwell Bond Full time
Job Opportunity

Maxwell Bond is seeking a skilled 3rd Line Engineer to join their prestigious IT Services Provider in the Manchester area.

This exciting role offers the chance to work with a growing business that values strong progression opportunities into Cloud/Architecture.

Key Responsibilities:

  • Manage and triage 3rd line incidents from customers on cloud/hybrid platforms
  • Release management and escalation point for 2nd line
  • Understand and follow ITIL problem management framework

Requirements:

  • Azure
  • Citrix
  • Microsoft stack
  • Office 365
  • Intune
  • SharePoint

What We Offer:

  • 25 days holiday, option to buy and sell holidays + birthday off
  • Hybrid working
  • Ongoing training and development opportunities
  • Private Healthcare
  • Enhanced Maternity/Paternity and adoption pay
  • Discounts on events at AO Arena

Apply now to take the first step in your career as a 3rd Line Support Engineer with Maxwell Bond.



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