Bet Shop Operations Manager

2 weeks ago


Belfast, United Kingdom Entain Group Full time

Join us at Entain Group and embark on an exciting journey as a Bet Shop Operations Manager

We're seeking a skilled and charismatic individual to lead our customer service team and drive standards in our retail shops.

About the Role:

This is an excellent opportunity to develop your leadership skills, manage a team of customer-facing staff, and contribute to the success of our business.

As a Bet Shop Operations Manager, you'll be responsible for ensuring exceptional customer service, maintaining high shop standards, and driving sales growth in our retail shops.

Key Responsibilities:

  • Leading and managing a team of customer-facing staff
  • Ensuring exceptional customer service and driving sales growth
  • Maintaining high shop standards and addressing any issues promptly
  • Coordinating and organizing the daily operations of the shop

Salary and Benefits:

We offer a competitive salary of £30,000 - £45,000 per year, optional overtime, pension scheme, annual ShareSave, discounts with retailers, healthcare, and wellbeing support.

Working Pattern:

Our shops are open from Monday to Sunday 8am - 10pm, including weekends and bank holidays. A typical rota will include a mix of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week.



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