Retail Customer Service Specialist
1 week ago
We are seeking a skilled Retail Customer Service Executive to join our team at Entain Group. This role offers a competitive salary, optional overtime, and a comprehensive benefits package, including a pension scheme, annual ShareSave, discounts with retailers, healthcare, and wellbeing support.
About the Role:
- This is an exciting opportunity to drive standards and deliver top customer service as a key member of our retail team.
- You will be responsible for handling customer complaints with empathy and problem-solving skills, while maintaining high shop standards.
Key Responsibilities:
- Take bets on various sports and events.
- Demonstrate products and betting terminals to customers.
- Handle customer complaints with empathy and problem-solving skills.
- Maintain high shop standards.
- Open or close the shop as needed.
What We Offer:
- Estimated Salary: £25,000 - £35,000 per annum, depending on experience.
- Optional overtime.
- Pension scheme.
- Annual ShareSave.
- Discounts with retailers.
- Healthcare.
- Wellbeing support.
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