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Hemel Hempstead, Hertfordshire, United Kingdom Adecco UK Limited Full time{"title": "Customer Service Representative", "content": "Job Specification: Helpdesk/Service SupportLocation: Hemel Hempstead (Fully office-based)Hours: Monday - Friday, 9:00 AM - 5:30 PMTemp to PermPosition Overview:We are seeking a reliable and customer-focused individual to join our helpdesk/service support team. In this role, you will be the first point...
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Customer Service Representative
2 months ago
We're seeking a highly motivated and enthusiastic individual to join our Contact Centre team in Hemel Hempstead. As a Contact Centre Advisor, you'll be responsible for delivering exceptional customer service and sales experience to our customers through incoming and outgoing calls.
You'll be working as part of a dynamic team to ensure that every call is answered quickly and professionally, and that our customers receive the best possible service. You'll be selling and advising on our bowling experience to both current and potential customers, recognising their needs to generate additional sales and ensuring they receive the best offers.
We're looking for someone who is a great communicator, passionate about delivering excellent customer service, and motivated to achieve and exceed our targets. If you're a team player who is flexible and dedicated, and you're passionate about delivering exceptional customer experiences, we'd love to hear from you.
About UsHollywood Bowl Group is a leading provider of experiential family entertainment, with 72 centres across the UK and 12 centres in Canada. We're passionate about bringing families and friends together for affordable fun and healthy competition, and we're committed to creating a working environment that promotes equal opportunities and values diversity and inclusion.
We're a dynamic and ambitious company that's always looking for ways to grow and improve, with an average of three new sites opening each year. If you're looking for a challenging and rewarding role that offers real pace and variety, we'd love to hear from you.
What We Offer- A competitive hourly rate
- A monthly bonus scheme
- Great incentives throughout peak times
- Free games vouchers
- 30% discount on food and drink when visiting with friends and family
- Team Member of the Month awards
- Long Service Awards
- Contributory Pension Scheme (after a qualifying period)
- Access to our Employee Assistance Programme (EAP), plus access to our dedicated Mental Health First Aiders
