Customer Service Representative

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Dräger Full time

About the Role

At Dräger, we're looking for a skilled Customer Service Representative to join our team. As a key member of our Customer Management Team, you'll be responsible for handling general customer inquiries, managing product orders, and providing exceptional customer service.

Key Responsibilities

  • Handle customer inquiries via phone and email
  • Manage product orders from start to finish
  • Provide timely and effective customer support
  • Collaborate with the Customer Management Team to resolve customer issues

Requirements

  • Secondary education or equivalent commercial experience
  • Experience in phone-based business-to-business customer service
  • Strong IT skills, including MS Office and SAP
  • Excellent communication and problem-solving skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Join Our Team

We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you're passionate about delivering exceptional customer service and have a strong desire to work for a leading medical technology company, we'd love to hear from you.



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