Customer Service Representative

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

Customer Service Representative

Key Responsibilities:

  • Provide exceptional customer service via telephone, face-to-face, and email
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the Customer Service team to achieve service excellence
  • Develop and maintain a thorough understanding of Council services and policies
  • Participate in ongoing training and development to enhance customer service skills

Working Arrangements:

This is a flexible hybrid role, with the opportunity to work from home or within the Council offices. Flexibility in shift patterns is required, with the ability to work in Hemel Hempstead, Berkhamsted, or Tring.

What We Offer:

Dacorum Borough Council is committed to providing a supportive and inclusive work environment. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, while making a positive impact on our customers' lives.

How to Apply:

Applications will be accepted until midnight on the closing date shown in the advert details. Please submit your application, including your CV and a covering letter, to [insert contact information].



  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service Representative Key Responsibilities: Provide exceptional customer service via telephone, face-to-face, and email Respond to customer inquiries and resolve issues in a timely and professional manner Work collaboratively with the Customer Service team to achieve service excellence Develop and maintain a thorough understanding of Council...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service Representative Key Responsibilities: Provide exceptional customer service via telephone, face-to-face, and email Respond to customer inquiries and resolve issues in a timely and professional manner Work collaboratively with the Customer Service team to achieve service excellence Develop and maintain a thorough understanding of Council...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers through incoming and outgoing calls.Key ResponsibilitiesSell and advise on our bowling experience to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers through incoming and outgoing calls.Key ResponsibilitiesSell and advise on our bowling experience to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers through incoming and outgoing calls.Key ResponsibilitiesSell and advise on our bowling experience to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers through incoming and outgoing calls.Key ResponsibilitiesSell and advise on our bowling experience to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their financial needs.Key ResponsibilitiesProvide excellent customer service and support to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their financial needs.Key ResponsibilitiesProvide excellent customer service and support to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized support to customers, addressing their queries and concerns in a...


  • Hemel Hempstead, Hertfordshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized support to customers, addressing their queries and concerns in a...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service RepresentativeJob SummaryWe are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.Key ResponsibilitiesHandle a variety of telephone, face-to-face, and email enquiriesProvide excellent customer service and supportWork as part of a team to achieve excellent customer service...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service RepresentativeJob SummaryWe are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.Key ResponsibilitiesHandle a variety of telephone, face-to-face, and email enquiriesProvide excellent customer service and supportWork as part of a team to achieve excellent customer service...


  • Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our team in Hemel Hempstead. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service RepresentativeJob SummaryWe are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.Key ResponsibilitiesHandle a variety of telephone, face-to-face, and email enquiriesProvide excellent customer service and supportWork as part of a team to achieve excellent customer service...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service RepresentativeJob SummaryWe are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.Key ResponsibilitiesHandle a variety of telephone, face-to-face, and email enquiriesProvide excellent customer service and supportWork as part of a team to achieve excellent customer service...


  • Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to the success of our business.Key Responsibilities:Provide outstanding customer service and support to...


  • Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to the success of our business.Key Responsibilities:Provide outstanding customer service and support to...


  • Hemel Hempstead, Hertfordshire, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a customer-focused individual to join our helpdesk/service support team as a Customer Service Representative. In this role, you will be the first point of contact for clients, ensuring their queries are handled professionally and efficiently.Key Responsibilities:Answer incoming calls from...


  • Hemel Hempstead, Hertfordshire, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a customer-focused individual to join our helpdesk/service support team as a Customer Service Representative. In this role, you will be the first point of contact for clients, ensuring their queries are handled professionally and efficiently.Key Responsibilities:Answer incoming calls from...


  • Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

    Customer Service RepresentativeJob SummaryWe are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.Key ResponsibilitiesHandle a variety of telephone, face-to-face, and email enquiriesProvide excellent customer service and supportWork as part of a team to achieve excellent customer service...