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Customer Service Representative

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their financial needs.

Key Responsibilities
  • Provide excellent customer service and support to customers in a fast-paced branch environment
  • Process transactions and handle customer queries in a timely and efficient manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Develop and maintain a deep understanding of our products and services to provide informed advice to customers
  • Contribute to the development and implementation of branch initiatives to improve customer satisfaction and loyalty
What We Offer

As a Customer Representative at Nationwide Building Society, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:

  • A competitive salary and bonus scheme
  • A comprehensive training program to help you develop your skills and knowledge
  • A range of employee benefits, including a pension scheme and life assurance
  • Opportunities for career progression and professional development
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A strong customer service focus and ability to work in a fast-paced environment
  • Basic numeracy and literacy skills
  • A willingness to learn and develop your skills and knowledge
What to Do Next

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please click the 'Apply Now' button to submit your application. We look forward to hearing from you