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Customer Service Representative

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

Customer Service Representative

Job Summary

We are seeking two enthusiastic individuals with excellent customer service skills to support our Customer Service team.

Key Responsibilities

  • Handle a variety of telephone, face-to-face, and email enquiries
  • Provide excellent customer service and support
  • Work as part of a team to achieve excellent customer service standards
  • Develop and maintain excellent IT and keyboard skills

Requirements

  • Excellent customer service skills
  • Good listening and questioning skills
  • Ability to work in a team environment
  • Flexibility in shift patterns and ability to work in Hemel Hempstead, Berkhamsted, or Tring

What We Offer

A flexible hybrid of working from home or within the Council offices, with the opportunity to develop your customer service skills and work as part of a team.