Principal Complaints Officer
3 weeks ago
Join our team at CRA GROUP LIMITED as a Principal Complaints Officer, where you will play a crucial role in managing and responding to customer complaints in a timely and effective manner.
Job Summary:We are seeking an experienced and skilled individual to join our team as a Principal Complaints Officer. The successful candidate will be responsible for managing and responding to customer complaints, ensuring that all complaints are handled in accordance with our company's policies and procedures.
Key Responsibilities:- Manage and respond to customer complaints in a timely and effective manner.
- Investigate and resolve customer complaints, ensuring that all complaints are handled in accordance with our company's policies and procedures.
- Monitor and report on customer complaints, identifying trends and areas for improvement.
- Provide training and guidance to colleagues on complaint handling procedures.
- Collaborate with other departments to ensure that customer complaints are resolved efficiently and effectively.
- Experience in a similar role, preferably in the public or private sector.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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Principal Complaints Officer
7 days ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerJoin our team as a Principal Complaints Officer and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our Customer Service Division, you will be responsible for managing and responding to complex complaints, ensuring timely resolutions and providing exceptional...
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Principal Complaints Officer
2 weeks ago
Islington, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our team, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to Chief Executive Stage complaints, Local...
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Principal Complaints Officer
2 weeks ago
Islington, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Principal Complaints OfficerWe are seeking a skilled Principal Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our team, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to Chief Executive Stage complaints, Local...
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Principal Complaints Officer
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerJoin CRA GROUP LIMITED as a Principal Complaints Officer and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our team, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and...
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Principal Complaints Officer
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerJoin CRA GROUP LIMITED as a Principal Complaints Officer and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our team, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and...
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Principal Complaints Officer
4 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Principal Complaints Officer
4 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Principal Complaints Officer
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Principal Complaints Officer
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Principal Complaints Officer
4 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Principal Complaints Officer
4 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerWe are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED.Job Summary:The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerCRA GROUP LIMITED is seeking a highly skilled and experienced Principal Complaints Officer to join our team. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerCRA GROUP LIMITED is seeking a highly skilled and experienced Principal Complaints Officer to join our team. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman, and Housing Ombudsman cases.Key...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerJob Summary:We are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Title: Principal Complaints OfficerJob Summary:We are seeking a highly skilled and experienced Principal Complaints Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and effective...
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Complaints Resolution Specialist
1 month ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. As a key member of our Customer Service Division, you will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and effective...
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Complaints Resolution Specialist
3 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and appropriate remedies.Key...
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Complaints Resolution Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and appropriate remedies.Key...
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Complaints Resolution Specialist
2 weeks ago
Islington, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and appropriate remedies.Key...