Boutique Retail Manager

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Jo Malone London Full time

We are looking for a talented and ambitious individual to lead our Retail team as a Store Manager at Jo Malone London. As the face of our boutique, you will be responsible for creating an exceptional customer experience, driving sales growth, and developing a high-performing team.



Key Responsibilities:

  • Lead and develop a team of Sales Associates to achieve sales and customer service targets
  • Develop and execute business plans to drive sales growth and customer engagement
  • Provide inspirational and personalized customer service, ensuring a seamless and enjoyable experience for every customer
  • Maintain a deep understanding of our products and services, staying up-to-date on new launches and trends
  • Collaborate with the wider Jo Malone London team to achieve business objectives and drive company growth


Requirements:

  • Proven retail management experience, preferably in the cosmetics industry
  • Excellent leadership and coaching skills, with a proven track record of developing high-performing teams
  • Strong business acumen, with experience in sales analysis, staff scheduling, and inventory management
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service
  • Proficiency in Microsoft Office, with experience in retail point-of-sale software


About Jo Malone London:

We are a leading luxury beauty brand, known for our high-quality products and exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



Join our team and be a part of our success story. Apply now to become a Store Manager at Jo Malone London.



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