Retail Store Manager

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Jo Malone London Full time
Job Summary:

We are seeking a skilled and experienced Retail Store Manager to lead our Jo Malone London boutique in Cheltenham. As a key member of our team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high-performing store environment.

Key Responsibilities:
- Lead and motivate a team of sales associates to achieve sales and customer service targets
- Develop and implement business plans to drive sales growth and customer engagement
- Manage store operations, including inventory, facilities, and cash reconciliation
- Collaborate with field executives to achieve business objectives and improve store performance

Requirements:
- Proven retail management experience, preferably in cosmetics or luxury goods
- Strong leadership and coaching skills, with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office and retail point-of-sale software

What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment that values diversity and inclusion
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