Hub Support Specialist

1 week ago

Leeds, Leeds, United Kingdom Wakefield Council Full time
Hub Support Worker

About the Role

We are seeking a skilled and dedicated Hub Support Worker to join our team at Engage Leeds. As a key member of our team, you will play a vital role in supporting the delivery of our city-wide housing support service.

Main Responsibilities

  • Support the effective functioning of the Hub, the central point of access for referrals and assessments.
  • Process and follow up referrals delegated by the Senior Hub Co-ordinator and Hub Team Leader, supporting individuals to develop independence and have greater choice/control.
  • Deliver triage interventions and signposting for people being referred and for referring agencies, with a focus on prevention and early intervention.
  • Undertake needs and risk assessments to ensure safe practice in referral, triage, and community-based interventions.
  • Carry out short-term advice/prevention work around housing support issues, including welfare benefits, accommodation options, and money advice.
  • Liaise with colleagues across Engage Leeds to ensure the provision of high-quality and timely support and advice.
  • Update and maintain accurate records within the Gateway case management system.

What We Offer

We particularly welcome applicants from Black, Asian, and Minority Ethnic communities.

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