Volunteer Telephone and Reception Assistant

3 weeks ago


Southampton, Southampton, United Kingdom British Heart Foundation Full time

The British Heart Foundation is seeking a Volunteer Telephone and Reception Assistant to join our team in a friendly charity shop. As the first point of contact for customers, you will provide exceptional service via phone and face-to-face interactions, process online collection requests, and support the team with administrative procedures.

This role is ideal for those who enjoy interacting with people and have strong communication skills. You will work closely with the charity shop team to ensure seamless customer experiences and help us continue to fund lifesaving research. We offer a range of benefits, including a 25% discount on donated goods, access to training and development opportunities, and reasonable travel expenses reimbursed.

Estimated salary: £12-15 per hour (dependent on location and experience)



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