Customer Service Representative

1 day ago

Bo'ness, Falkirk, United Kingdom Tenpin Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant and Pin Technician. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our bowling lanes.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain the cleanliness and organization of the bowling center, including the lanes, equipment, and surrounding areas.
  • Perform routine maintenance and repairs on bowling equipment and lanes, ensuring they are in good working order.
  • Work efficiently and effectively as part of a team, supporting colleagues and contributing to a positive and friendly work environment.
  • Develop and maintain a strong understanding of our products and services, making recommendations to customers and promoting our offerings.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic knowledge of bowling equipment and maintenance, with a willingness to learn and develop skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Strong attention to detail and ability to maintain a high level of quality in work.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Access to exclusive employee discounts and perks.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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