Customer Service Representative

3 weeks ago


Bo'ness, Falkirk, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with purchases, answering questions and providing product information as needed.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Support the sales process, promoting products and services to customers and achieving sales targets.
  • Work collaboratively with colleagues to achieve store objectives and support the achievement of company goals.
What We Offer
  • A competitive hourly rate of £12.40 - £13.35.
  • A 15 hour contract with various shifts available.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount on purchases.
  • Pension scheme.
About Lidl

Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team.



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