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Customer Service Representative

2 months ago

Bo'ness, Falkirk, United Kingdom Stafffinders' Client Full time

We are seeking a highly skilled Customer Support Advisor to join our client's team at Stafffinders' Client. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every interaction reflects the company's commitment to quality and tradition.

Key Responsibilities:

  1. Respond to Customer Inquiries: Provide prompt and professional responses to customer inquiries, ensuring that their needs are met and their concerns are addressed.
  2. Resolve Customer Issues: Efficiently resolve customer issues and provide detailed information about products and services.
  3. Stay Current with Product Knowledge: Stay up-to-date with product knowledge and company policies to provide accurate and informed responses.
  4. Meet Customer Expectations: Meet and exceed customer expectations by providing exceptional service and support.

Requirements:

  • Driver's License: A valid driver's license is essential for this role.
  • Right to Work: This position is only available to applicants who have immediate Right to Work in the UK and will be required to provide evidence of such upon request.