Divisional Director

5 days ago

Leeds, Leeds, United Kingdom Mach Recruitment Ltd Full time

Job Summary:

Mach Recruitment Ltd is seeking an experienced Divisional Director to lead our driving division and drive growth, ensuring operational excellence for our customers.

About the Role:

The successful candidate will be responsible for developing and executing a strategic plan to grow the driving division, working with current operational teams to build driving services to our customer portfolio, and implementing compliant systems, processes, and policies in line with current legislation.

Key Responsibilities:

  • Develop and execute a strategic plan to grow the driving division within Mach Recruitment Ltd.
  • Work with current operational teams to build driving services to the current customer portfolio.
  • Implement and embed compliant systems, processes, and policies in line with current legislation.
  • Overall responsibility of the division, ensuring the basics across all customers are delivered, including but not limited to:
    • Fulfilment
    • Client satisfaction
    • Compliance
  • Ensure customer requirements are met and reflected in customer satisfaction surveys.
  • Build and provide outstanding leadership to the divisional team, including opportunities for coaching and development, to maximise work output and work quality.
  • Work collaboratively with the Senior team to increase efficiency and reduce costs within the divisional P&L.
  • Proactively build relationships with prospective new clients, always acting as an advocate of the business.
  • Identify and target suitable businesses and build relationships through telesales, social media networking, emails, and face-to-face meetings.
  • Drive the end-to-end sales process with prospective new clients, including arranging meetings, preparing relevant sales material, presenting, and winning new business.
  • Meet with current clients to discuss their evolving needs and to assess the quality of our relationship with them.
  • Account development of current clients to ensure maximum business coverage throughout every department and client location.
  • Develop a network of clients specific to our industry and maintain strong relationships.
  • Maintain accurate records of target accounts, opportunities, contacts, and correspondence.

Requirements:

  • 8-10 years of experience working within the recruitment driving industry, preferably with start-up/growth experience.
  • In-depth knowledge of current legislation regarding the sourcing and management of drivers.
  • Experience of leading a team to deliver key objectives.
  • Industry knowledge of customers utilising high volumes of drivers, clearly demonstrating strong customer delivery.
  • Thrive working in a fast-paced and dynamic leadership team with a key focus on growth, delivery, and compliance.
  • Proven sales skills within the recruitment industry.
  • Excellent interpersonal and communication skills to engage with a number of stakeholders, including internal colleagues and clients.
  • Commercial awareness.
  • Presentation and negotiating skills.
  • A passion for working towards targets to deliver results.

Key Targets and KPIs:

  • Growth of division: 20% year on year.
  • 1% variance in agreed P&L.
  • Fulfilment of all contracts at 99%.
  • Client satisfaction review: implement and achieving 99%.
  • Contract retention: 100% (not including companies that close/we exit).
  • Implementation of relevant policies and processes.
  • 100% compliance on all compliance and 99% payroll accuracy.
  • Accurately report on key metrics on a weekly basis for Account.

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