Customer Service Associate

2 weeks ago


Elgin, Moray, United Kingdom NEXT Full time

About Us:

At Next, we strive to deliver exceptional products and services to our customers. As a Delivery Team Member, you will play a crucial role in ensuring that our store is well-stocked and efficiently running.

About the Role:

To be successful in this position, you will have the following responsibilities:

  • Accurately process stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away
  • Ensure all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly
  • Keep operational areas of the store clean, tidy and organised
  • Offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed
  • Work as part of the store team, reporting to one of our Coordinators or Managers

About You:

We are looking for someone who has the following skills and qualities:

  • A great communicator who is friendly, calm and efficient – even on your busiest days
  • Accurate, thorough and well organised, with excellent attention to detail
  • You take pride in your work and approach all tasks with energy, pace and enthusiasm
  • Happy to work on your own and keep yourself busy
  • Flexible, supportive and always ready to go the extra mile for your team and our customers
  • Enjoy taking control of your own development

What We Offer:

As a Delivery Team Member at Next, you can expect a competitive salary of £12-15 per hour, depending on your experience and qualifications. You will also receive benefits including flexible working options, opportunities for career advancement, and a chance to work with a dynamic and growing company.

How to Apply:

To apply for this position, please complete an online application form, which will include a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review your application and contact you to arrange an interview if you are shortlisted.



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