Barista - Customer Service Expert

2 weeks ago

Elgin, Moray, United Kingdom EG Group Full time

Role Overview:

We are seeking a skilled and enthusiastic Barista to join our EG Group team at our Starbucks store in Elgin. As a Barista, you will be responsible for delivering exceptional customer service, preparing high-quality beverages and products, and maintaining a clean and welcoming store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Prepare and serve a range of beverages and products, adhering to Starbucks quality standards
  • Maintain a clean and organized store environment, adhering to health and safety standards
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

Benefits:

  • Competitive hourly rate
  • Quarterly bonus incentive
  • Free on-shift beverage
  • Progression and career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • 10% discount card for Asda
  • Learning and development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits and rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

  • Previous customer service experience is desirable, but not essential
  • Ability to work flexible hours, including weekends and holidays
  • Excellent communication and teamwork skills
  • Ability to maintain a high level of energy and enthusiasm in a fast-paced environment

What We Offer:

As a Barista at EG Group, you will have the opportunity to develop your skills and knowledge, working with a talented team to deliver exceptional customer service and achieve sales targets. We offer a range of benefits, including competitive pay, quarterly bonuses, and opportunities for progression and career development.

How to Apply:

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please email your CV to with the reference 'Barista - Elgin '

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