Customer Service Representative

4 weeks ago


Elgin, Moray, United Kingdom NEXT Full time

About the Role:

As a Sales Team Member at NEXT, you will be part of a fast-paced store team. Your primary objective will be to provide exceptional service and maintain excellent stock operations for our customers.

In return for your dedication to supporting all Company policies and procedures and having a positive attitude towards work, we will invest in your development from day one. You will have the opportunity to work in various areas of the store, including sales floors, stockrooms, and processing deliveries.

About You:

  • You will be a great communicator who is always looking for ways to help.
  • You will be friendly, calm, and efficient, even on your busiest days.
  • You will be excited about the challenge of a varied and fast-paced job.
  • You will be flexible, supportive, and always ready to go the extra mile.

Key Responsibilities:

  • Offer fast and friendly service to customers at all times.
  • Share your passion and knowledge about our amazing products.
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries.
  • Take control of your own development and growth within the company.

What's Next:

As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and contact those who match the job criteria closest to arrange an initial interview.

In order to apply for this position, you must not have had an unsuccessful online assessment in the last 6 months.



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