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Office Administrator
1 month ago
As a key member of our Registry & Compliance Team, you will play a vital role in ensuring the smooth operation of student services. Your responsibilities will include monitoring and reporting on student attendance, planning and producing timetables, and supporting visa compliance and student registration.
Key Responsibilities
- Attend meetings to discuss steps for students with low attendance.
- Support collection of outstanding student fees.
- Maintain accurate and up-to-date student records.
- Support data requests for Durham University, Study Group, and management.
- Assist in producing staff and student timetables each term.
- Aid the Assessment Team with exam and assessment tasks.
- Support registration activities and visa compliance checks.
- Provide customer service at the Student Services Helpdesk.
- Support meetings with agendas and minutes.
- Assist with registration, induction, and arrivals, including evening and weekend work.
- Promote and safeguard student welfare, especially for under-18s.
- Assist with visa and compliance requirements.
- Foster relationships with students and staff.
- Support events and provide general administration as needed.
About You
The successful candidate will have a Level 3 qualification, experience of working in administration, and experience of working with database systems and data inputting. They will also have excellent customer service skills, a working knowledge of Microsoft Office, and a flexible approach to work. Additionally, they will be able to work evenings and weekends to support student assessment and induction activities.
About Us
Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of study programmes and services to support students in their academic and personal development. Our global network of offices and university partnerships enables us to deliver high-quality educational services to students worldwide. We are committed to providing equal opportunities for all individuals and strive to create a diverse and inclusive workplace.
