BMW Team Manager
4 days ago
Hawk Brown Recruitment is seeking a full-time Customer Experience Team Leader to join their rapidly expanding business based in the Southampton region.
The ideal candidate must reside within easy commuting distance of the city. While offering flexible hybrid working conditions, this role requires strong leadership and communication skills.
Key Responsibilities:
- Lead a team of Customer Experience Analysts to ensure seamless execution of tasks and projects.
- Conduct quality assurance checks on analyses produced by Customer Experience Analysts to maintain consistency and accuracy.
- Monitor and enhance the quality and productivity of Customer Experience Analysts.
- Verify and approve timesheets submitted by Customer Experience Analysts.
- Respond promptly to queries from Customer Experience Analysts.
- Provide regular progress reports on projects and analyst performance.
- Recruit, train, and develop new Customer Experience Analysts to support business growth.
Essential Qualifications:
- Demonstrated experience in managing and developing high-performing teams.
- Proficiency in Microsoft Office packages (Word, Excel, PowerPoint).
- Proven experience in conducting QA in contact centre environments.
Salary Information:
Estimated salary: £45,000 - £60,000 per annum.
-
Project Resource Manager
2 weeks ago
Chilworth, Surrey, United Kingdom Tate Full timeJob SummaryTate is seeking a highly skilled Project Resource Manager to join its team. As a key member of the project delivery team, you will be responsible for managing project resources, finances, and procurement to ensure successful project delivery. You will work closely with colleagues, clients, and suppliers to develop and maintain effective...
-
Contract Manager
2 weeks ago
Chilworth, Surrey, United Kingdom University of Southampton Full timeAbout the Role">This is an exciting opportunity to join our dynamic team as a Finance and Contracts Specialist. As Assistant Research Awards Manager, you will play a crucial role in supporting the Finance Managers with financial and contractual administration of research programmes.You will review and approve contracts, contract variation documentation,...
-
Diversity and Inclusion Manager
4 days ago
Chilworth, Surrey, United Kingdom University of South Hampton Full timeJob Title: NIHR Research Inclusion Communications ManagerThis exciting opportunity is part of the National Institute for Health Research (NIHR) team, responsible for delivering world-class health and social care research that enhances public health and drives economic growth.As a key member of our team, you will be responsible for developing and executing...
-
Chilworth, Surrey, United Kingdom University of Southampton Full timeJob Opportunity: Communications Manager for Health ResearchWe are looking for a highly driven and self-motivated individual to join our welcoming and supportive team as a Communications Manager for Health Research.The NIHR Research Inclusion team is committed to creating an environment where everyone can thrive and foster a culture of inclusion, respect, and...
-
Chilworth, Surrey, United Kingdom Hawk Brown Recruitment Full timeAbout the RoleA dynamic Customer Experience Team Lead is sought by Hawk Brown Recruitment to lead daily operations in the Southampton region.This full-time position provides flexible hybrid working conditions and requires the ideal candidate to reside within easy commuting distance of the city.Estimated Salary RangeThe estimated salary for this role is...
-
Delivery Lead
2 weeks ago
Chilworth, Surrey, United Kingdom Tate Full timeJob DescriptionCompany OverviewTate is a world-renowned art museum based in the UK. We are committed to delivering exceptional artistic experiences and promoting artistic innovation.Job TitleDelivery LeadJob SummaryWe are seeking an experienced Delivery Lead to join our project delivery team. As a key member of the team, you will be responsible for managing...
-
Chilworth, Surrey, United Kingdom Thewaternetwork Full timeWe are seeking a highly skilled Technical Lead for Water Network Operations to join our team at Thewaternetwork.About the RoleThis is an exciting opportunity for a talented professional to lead the technical support function, ensuring seamless operations of our water network management solutions. The successful candidate will be responsible for managing and...
-
Network Support and Optimization Specialist
3 days ago
Chilworth, Surrey, United Kingdom Thewaternetwork Full timeWe are looking for a highly motivated and experienced Network Support and Optimization Specialist to join our team at Thewaternetwork.About the RoleThis is an exciting opportunity for a talented professional to lead the technical support function, ensuring seamless operations of our water network management solutions. The successful candidate will be...
-
Senior Quality Assurance Specialist
1 day ago
Chilworth, Surrey, United Kingdom University of South Hampton Full timeAbout the RoleThe Senior Quality and Compliance Manager will work within our Contract Performance and Compliance team at the University of South Hampton. The successful candidate will be responsible for designing, implementing and overseeing our quality management system.This is a new role to the team so now is a great time to join us and really help shape...
-
Finance and Contracts Specialist
2 weeks ago
Chilworth, Surrey, United Kingdom University of Southampton Full timeJob Summary">We are seeking a skilled Assistant Research Awards Manager to support our Finance and Contracts team in ensuring the effective delivery of the finance and contracts service within our NIHR co-ordinating centre.The successful candidate will work closely with Finance Managers to administer research programmes, reviewing and approving contracts,...
-
3D Project Director
2 weeks ago
Chilworth, Surrey, United Kingdom Tate Full timeJob OverviewTate seeks an experienced 3D Project Director to oversee the management of project resources, finances, and procurement to deliver projects within agreed timescales. This role requires a high degree of autonomy, flexibility, and adaptability, as well as excellent communication and interpersonal skills.Key Responsibilities- Manage project...
-
Head of Operational Excellence
4 weeks ago
Chilworth, Surrey, United Kingdom Liberatii Full timeAbout the Role:Liberatii, a trailblazer in the $60B SQL database market, seeks a seasoned executive to lead its operations team. With a groundbreaking software solution enabling database interchangeability, the company is primed for substantial growth.This exciting opportunity offers a talented individual the chance to drive business success, develop...
-
Co-Ordinator of Customer Relations
4 days ago
Chilworth, Surrey, United Kingdom Hawk Brown Recruitment Full timeHawk Brown Recruitment seeks a seasoned professional to fill the role of Customer Experience Manager in their expanding business based in the Southampton region.This position requires a highly motivated individual with exceptional leadership skills to lead a team of analysts and contribute to the company's growth and success.Key Responsibilities:Lead a team...
-
Executive Director of Operations
4 weeks ago
Chilworth, Surrey, United Kingdom Liberatii Full timeOperations Leadership Opportunity:Liberatii, a game-changer in the $60B SQL database market, is searching for a results-driven professional to lead its operations team. With a cutting-edge software solution making databases interchangeable, the company is on the cusp of rapid expansion.This challenging yet rewarding role presents a unique opportunity for a...
-
Inclusive Communications Officer
1 day ago
Chilworth, Surrey, United Kingdom University of Southampton Full timeCommunications Manager Job DescriptionWe are seeking a skilled Communications Manager to join our team and lead the organisation, planning, development and delivery of NIHR Research Inclusion communications and events activities.The successful candidate will work closely with the Deputy Head of Research Inclusion and across communications teams within the...
-
Strategic Procurement Leader
4 weeks ago
Chilworth, Surrey, United Kingdom MUS Full timeM Group Services is a leading employer with over 10,500 people in the UK and Ireland. We operate across 21 businesses in 240 locations, providing specialist infrastructure services in water, energy, transport, and telecommunications sectors.We believe in promoting growth and development within our business, creating an environment where employees feel...
-
Operations Director
1 day ago
Chilworth, Surrey, United Kingdom Liberatii Full timeLiberatii, a pioneering company in the SQL database market, is seeking an experienced operations leader. With its innovative software solution enabling databases to be interchangeable, the company is poised for significant expansion. This strategic role offers the ideal candidate an exceptional opportunity for professional growth and development.The...
-
Research Inclusion Specialist
4 days ago
Chilworth, Surrey, United Kingdom University of Southampton Full timeNIHR Research Inclusion Communications ManagerWe are seeking a dedicated and enthusiastic Communications Manager to join our team.The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth.This role is part of the NIHR Research Inclusion team, responsible for...
-
Bookkeeping and Administration Professional
5 days ago
Chilworth, Surrey, United Kingdom Pro Talent Full timeRole Overview:We are looking for a highly organized and detail-focused Accounts Administrator to join our team. As an experienced bookkeeper, you will be responsible for managing financial transactions, preparing invoices, and maintaining accurate financial records. Your expertise in accounting software and tools will enable you to efficiently process...
-
Communications and Events Coordinator
4 days ago
Chilworth, Surrey, United Kingdom University of South Hampton Full timeSenior Communications Role at the University of South HamptonWe are seeking a highly motivated and experienced Communications Manager to join our dynamic team at the University of South Hampton.In this key role, you will be responsible for leading the development and delivery of communications strategies that promote our research and enhance our reputation...