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Used Car Sales Professional

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom TOP GEAR STOKE LIMITED Full time
About Us

Top Gear Stoke Limited is a reputable and dynamic automotive dealership specializing in pre-owned vehicles. We take pride in offering a diverse range of high-quality used cars to our valued customers.

Job Description

As a Used Car Sales Executive at Top Gear Stoke, you will play a crucial role in driving sales and providing exceptional customer service. You will be responsible for guiding customers through the sales process, assisting them in finding the perfect vehicle, and ensuring a smooth and enjoyable buying experience.

Key Responsibilities
  • Customer Engagement:
    • Warm Welcome: Greet and assist customers in the showroom and online, providing a welcoming and friendly atmosphere.
    • Needs Assessment: Understand customer needs and preferences to recommend suitable vehicles and tailored solutions.
    • Relationship Building: Build and maintain strong relationships with customers to encourage repeat business and referrals.
  • Sales Process:
    • Guidance: Lead customers through the entire sales process, from initial inquiry to vehicle delivery, ensuring a seamless transaction.
    • Demonstrations: Conduct thorough vehicle demonstrations, highlighting key features, benefits, and unique selling points.
    • Negotiation: Skillfully negotiate prices, trade-ins, and finance options to achieve mutually beneficial agreements.
  • Finance Proposals:
    • Proposal Management: Prepare and manage a high volume of finance application proposals with precision and attention to detail.
    • Collaboration: Work closely with finance partners to secure competitive financing options for customers.
    • Clear Communication: Explain finance products and agreements clearly, ensuring customers fully understand their options and commitments.
  • FCA Compliance:
    • Regulatory Adherence: Adhere to all Financial Conduct Authority (FCA) regulations and guidelines, ensuring ethical and compliant sales practices.
    • Stay Informed: Keep updated on industry changes and maintain knowledge of relevant compliance procedures.
    • Documentation: Complete all necessary documentation and reporting in accordance with FCA requirements.
  • Product Knowledge:
    • Inventory Expertise: Maintain up-to-date knowledge of the used car inventory and new arrivals.
    • Industry Awareness: Stay informed about industry trends, competitor offerings, and market conditions.
    • Continuous Learning: Attend training sessions and workshops to enhance product knowledge and sales skills.
  • Communication Skills:
    • Effective Interaction: Exhibit excellent verbal and written communication skills to effectively interact with customers and team members.
    • Prompt Response: Handle customer inquiries and concerns promptly and professionally.
    • Team Collaboration: Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.
Qualifications and Experience

Experience: Previous experience in automotive sales, particularly in used cars, is highly desirable.

Performance: Proven track record of successful sales performance and meeting or exceeding targets.

Finance Expertise: Strong understanding of finance proposals and experience handling finance applications.

Compliance Knowledge: Knowledge of FCA compliance procedures and regulations.

Skills: Excellent negotiation, interpersonal, and communication skills.

Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Technical Proficiency: Proficient in using CRM software and other sales-related tools.

Benefits

Competitive Salary: Basic salary of £26,000 with uncapped commission potential.

Earnings Potential: On-target earnings (OTE) of £50,000 or more.

Career Growth: Opportunities for career advancement and professional development.

Employee Discounts: Enjoy discounts on vehicle purchases and services.

Team Environment: Supportive and inclusive team culture.