Customer Service Liaison Specialist

1 month ago


Slough, Slough, United Kingdom QA Full time

Role Overview:

This position is a great opportunity for an experienced customer service professional to join our team at QA, a leading training organisation in the UK.

About the Job:

We are seeking a highly skilled Customer Service Coordinator to join our regional customer services team. As a key member of our Learning division, you will be responsible for delivering exceptional customer service to our learners, apprentices, and other customers.

Key Responsibilities:

  • Responding to inbound calls from customers in a timely and efficient manner
  • Working closely with internal and external stakeholders to deliver our services and programmes
  • Providing high levels of customer satisfaction through effective communication and problem-solving skills
  • Performing administrative tasks and data entry as required
  • Completing tasks in line with company policies, procedures, and methods to agreed timescales

Requirements:

  • Experience in a customer service role within an office environment
  • Proven experience of data entry, administration (Excel, MS Office, and other IT systems)
  • GCSE qualifications or equivalent (4-9 or A-C grade in English, Maths, and Science)
  • Ability to travel to our Slough office 2-3 days per week
  • Holds full right to work in the UK and is able to undergo relevant background checks

What We Offer:

  • Competitive salary: £30,000 - £40,000 per annum, depending on experience
  • Benefits package including life insurance, pension scheme, and holiday entitlement


  • Slough, Slough, United Kingdom KHR - Recruitment Specialists Full time

    At KHR - Recruitment Specialists, we are seeking a skilled Customer Services Liaison Representative to join our team.About the RoleThis is an exciting opportunity for a motivated individual to work in a laboratory environment, providing exceptional customer service and support.The successful candidate will be responsible for managing customer and lab...


  • Slough, Slough, United Kingdom The LEGO Group Full time

    About the RoleWe're seeking a highly skilled Customer Service Liaison to join our team in Slough. As a key member of our Consumer and Shopper Engagement Team, you'll be responsible for handling over three million queries across five global contact centres from LEGO fans every year.You'll work with customers in multiple languages, including Lithuanian and...


  • Slough, Slough, United Kingdom Recra Consulting Full time

    Job OverviewRecra Consulting is a dynamic recruitment agency with a strong commitment to building long-lasting relationships with both clients and candidates. We are seeking a Customer Service Liaison for Business Development to join our team.The ideal candidate will be responsible for delivering exceptional customer service, ensuring timely communication,...


  • Slough, Slough, United Kingdom Betting & Gaming Limited Full time

    The Entain Group is a dynamic and growing company in the gaming industry. We're seeking a highly motivated Gaming Industry Customer Liaison to join our team. In this role, you'll be responsible for delivering top-notch customer service, driving sales growth, and contributing to our company's success.Key ResponsibilitiesDemonstrate products and betting...


  • Slough, Slough, United Kingdom Recra Consulting Full time

    About the RoleWe are seeking a highly skilled Customer Service Administrator to join our team. This is a full-time position, working Monday to Friday 8am-4pm.Job SummaryThe ideal candidate will have previous experience in customer service or administration, with excellent communication skills and strong organizational abilities. They will be proficient in...


  • Slough, Slough, United Kingdom KHR - Recruitment Specialists Full time

    KHR Recruitment Specialists is seeking a Client Liaison Executive to join their customer services department in a laboratory environment.This role offers an excellent opportunity for someone keen to develop their skills and knowledge in a dynamic business that provides training and development opportunities.The successful candidate will be responsible for...


  • Slough, Slough, United Kingdom THC Recruitment Full time

    About the RoleTHC Recruitment is seeking an experienced Broker Support Liaison Specialist to join our team. This role offers an exciting opportunity to develop your career in financial services and work closely with broker partners to drive business growth.The successful candidate will have a good understanding of retail finance products and be able to...


  • Slough, Slough, United Kingdom Next-Link Full time

    This is a remote opportunity in the UK & Ireland Dermatology team to cover London & South East England. The role will be a maternity cover position. About the Role As a Scientific Liaison Specialist, you will leverage strong functional expertise to support key medical strategies for UCB. You will demonstrate scientific leadership by contributing to...


  • Slough, Slough, United Kingdom Johnson Controls Full time

    About Johnson ControlsWe are a leading provider of security solutions, and we are seeking an experienced Customer Service Specialist to join our team. Our company is dedicated to delivering exceptional customer service and supporting the growth of our clients.


  • Slough, Slough, United Kingdom Recra Consulting Full time

    About the RoleWe are seeking a highly skilled Customer Service Support Specialist to join our dynamic team at Recra Consulting. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Inquiries: Respond to customer inquiries promptly via phone and email,...


  • Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Slough, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...


  • Slough, Slough, United Kingdom Euro Car Parts Limited Full time

    We are seeking an experienced Account and Data Executive to join our team in Slough. As a key member of our sales team, you will be responsible for delivering exceptional customer service across our existing and potential customer base.About the CompanyEuro Car Parts Limited is a leading supplier of vehicle parts to over 18,000 customers through a...


  • Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Slough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection, provide...


  • Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Slough, Slough, United Kingdom Service Care Solutions Full time

    We are seeking a dedicated and skilled Housing Needs Specialist to join our team based in Slough on a full-time temporary basis, with an initial contract period of 3 months.The ideal candidate will have previous experience working in a similar role, preferably within housing advice, homelessness, or tenancy relations.Key responsibilities include delivering...


  • Slough, Slough, United Kingdom Service Care Solutions Ltd Full time

    About UsWe are Service Care Solutions Ltd, a leading provider of temporary and permanent staff to the NHS. We pride ourselves on delivering exceptional service and supporting our candidates throughout their careers.This is a fantastic opportunity to join our team and contribute to the delivery of high-quality patient care. As a Clinical Nurse Specialist, you...


  • Slough, Slough, United Kingdom Service Care Solutions Full time

    Service Care Solutions seeks an experienced Tenant Support Specialist to join our team based in Slough. As a Housing Needs Officer, you will provide expert advice and support to tenants and leaseholders, helping to reduce homelessness within the community.About the Role:Provide high-quality customer service to vulnerable individualsLiaise with external...


  • Slough, Slough, United Kingdom KHR - Recruitment Specialists Full time

    Are you a highly motivated and organized individual looking for a new challenge? We are seeking a skilled Laboratory Customer Service Coordinator to join our team at KHR - Recruitment Specialists.About the RoleThis is an excellent opportunity to work in a dynamic laboratory environment, providing exceptional customer service and support. As a Laboratory...


  • Slough, Slough, United Kingdom Nationwide Specialist Services Full time

    About the RoleWe are seeking an experienced Regional Sales Director to lead our sales efforts nationwide. As a key member of our team, you will be responsible for driving new business revenue and profit across a specified geographical territory.Key ResponsibilitiesDeliver New Business Revenue and Profit from within a specified geographical territory and/or...


  • Slough, Slough, United Kingdom UCC Coffee Limited Full time

    Promote the UCC brand by delivering exceptional customer experiences through proactive and efficient service call management. With a strong focus on quality, our ideal candidate will be responsible for repairing and maintaining a range of coffee equipment to ensure consistent high-quality results.The RoleCarry out thorough diagnoses and repairs of complex...