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Homecare Patient Service Coordinator

2 months ago


Liverpool, Liverpool, United Kingdom CenterWell Full time
About the Role

The Patient Services Coordinator is a critical member of our clinical operations team, responsible for ensuring seamless patient care and support. This role requires strong communication and organizational skills, with a focus on scheduling visits, coordinating with field staff, and maintaining accurate records.

Key Responsibilities
  • Scheduling and Coordination: Schedule visits and communicate with field staff, patients, physicians, and other stakeholders to ensure timely and effective care.
  • Office and Staff Management: Assist with day-to-day office operations, including receiving calls, managing schedules, and providing support to staff members.
  • Client Hospitalization Log: Maintain accurate records of client hospitalization, including entering coordination notes and sending electronic logs to relevant staff members.
  • Discharge Visits and OASIS Collection: Schedule discharge visits and OASIS collection, ensuring timely completion and accurate documentation.
  • Lab Reports and Medical Records: Receive and assess lab reports, fax copies to physicians, and route to Medical Records Department as needed.
Requirements
  • Experience: At least 1 year of home health experience, with a strong understanding of clinical operations and patient care.
  • Certifications: Coding certification preferred, with a valid state driver's license and automobile liability insurance.
Benefits

As a member of the CenterWell team, you'll enjoy a competitive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, and paid time off. Our company values whole-person well-being, offering opportunities for professional growth and development.