Patient Care Coordinator

6 days ago


Liverpool, Liverpool, United Kingdom NHS Blood and Transplant Full time
About the Role

NHS Blood and Transplant is seeking a skilled and compassionate individual to join our team as a Healthcare Assistant Blood Donation. In this role, you will play a vital part in ensuring the smooth operation of our blood donation centers and providing exceptional care to our donors.

Key Responsibilities
  • Participate in training to learn how to insert needles into donors' arms to achieve blood donation units.
  • Provide care and support to donors throughout their donation journey, ensuring a positive experience.
  • Accurately record and maintain documentation from donors, including medical history and consent forms.
  • Build relationships with donors to encourage repeat donations and provide exceptional customer service.
  • Ensure the safe handling and management of blood products, needles, and equipment.
About Us

NHS Blood and Transplant is a leading organization in the UK, dedicated to saving and improving lives through blood donation and transplantation. Our team of over 6,000 individuals is passionate about delivering exceptional care and service to our donors and patients. We value diversity and inclusion, and we strive to create a workplace that reflects the communities we serve.

Requirements
  • Good standard of numeracy and literacy.
  • Willingness to undertake development and training to upskill, including completion of the Skills for Health Care Certificate.
  • Experience of dealing with the public and delivering quality customer service.
  • Ability to learn new technology skills and undergo digital training.


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