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Area Merchant Manager
2 months ago
We're a leading provider of hire solutions, innovating and pushing boundaries in the industry. Our cutting-edge technology and commitment to customer satisfaction set us apart from the rest.
As a Merchant Branch Manager, you'll be at the forefront of building strong relationships with customers, offering premier hire solutions and top-tier products across all building service sectors.
Key Responsibilities- Independently manage the HSS dedicated area within our partnering builder's merchant, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services.
- Cultivate and maintain strong relationships with customers to secure repeat business and long-term loyalty.
- Promote the branch to increase trade sales growth.
- Meet and exceed sales targets with a customer-focused approach.
- Experience in construction products/equipment and have previously held a similar managerial/supervisor position in builder's merchant or a related business.
- Strong commercial acumen with awareness of the current market.
- Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meet deadlines with a strong focus on finding solutions.
- Commitment to continuous learning and expanding product expertise.
- Dedication to delivering exceptional customer service.
- Highly adaptable, self-motivated, and resourceful.
- Excellent organisational abilities, with a talent for balancing workloads and meeting service demands.
Monday to Friday 7:30am until 17:30pm and Saturday 8:00am until 12:00pm
(with an accumulative extra day off during the week for every 2 Saturday shifts worked).
We're a company that celebrates diversity and inclusivity, and we're committed to creating a workplace where everyone can thrive. We're proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and succeed within our workforce.
