Merchant Account Manager

1 month ago

London, Greater London, United Kingdom Connexity Full time

About Skimlinks:

Skimlinks is a global e-commerce monetization platform that helps content producers get paid commissions for the products and brands they write about. With a network of over 60,000 premium publishers and 50,000 retailers, Skimlinks provides a direct view of the browsing and shopping behaviors of over 650 million users.

Role Overview:

We are seeking an experienced and results-driven Merchant Account Manager to join our Client Success team. In this role, you will be responsible for building strong relationships with our strategic clients, understanding their business goals, and driving revenue growth through effective account management and upselling opportunities.

Key Responsibilities:

  • Develop and implement strategies to optimize high-quality editorial partners, Buy Now Pay Later providers, and influencers to Skimlinks Merchants
  • Track and report on key performance indicators (KPIs) such as revenue, clicks, conversions, and program ROI for Merchants using various internal reporting tools
  • Compile and present strategic recommendations to clients directly in the format of a Quarterly Business Review on how they can reach their goals
  • Work with the Publisher team to capitalize on key sales events and optimize campaigns
  • Cross-sell new and upcoming traffic sources to merchants to increase incremental levels of clicks, sales, and revenue
  • Work with the Operations team to analyze data and ensure our programs are technically optimized
  • Negotiate and set up exclusive rates using various commercial models for our partners
  • Represent Skimlinks at industry events and conferences to prospective clients
  • Build rapport and establish key buyer personas within your portfolio
  • Create strategic relationships by identifying growth opportunities, building a trusted working relationship, and identifying organization pain points
  • Successfully manage a portfolio of UK and potentially other EMEA regions merchant/advertiser portfolio
  • Work closely with other key stakeholders within Skimlinks/Connexity to ensure client success

Requirements:

  • 4-6 years of Account Management and/or Business Development experience
  • Experience with and/or strong knowledge of a variety of online marketing channels, including performance, display, PPC, SEO
  • Understanding of CPC and CPA cost models and KPIs associated with Publisher ecosystem
  • Experience and clear understanding of BNPL and influencer marketing platforms
  • Comfortable working with technologies and technical teams, particularly as it pertains to the commercial and high-level aspects of implementing technology solutions
  • Demonstrated success in negotiating, relationship building, and account management
  • Strong analytic, quantitative, and technical aptitude with great attention to detail
  • Drive and motivation to help advertisers find growth opportunities
  • Excellent verbal, written, and communication skills
  • Objection handling and negotiation skills
  • Curious about learning and interested in keeping up with industry trends
  • Track record in networking and familiar with key players in the space
  • An A-player and works well as part of a large diverse team
  • Ability to set peers up for success
  • Outstanding organizational skills
  • Bachelor's degree or equivalent work experience
  • Salesforce/Microsoft Office/Excel/PowerPoint
  • Be present at London office minimum three times per week

Benefits:

Skimlinks offers a range of benefits, including Annual Leave Entitlement, paid holidays, competitive compensation, team events, and more. We also prioritize Learning & Development, providing each employee with their own career plan and Annual Learning Budget to spend as they wish.

We are committed to providing a culture at Connexity that supports the diversity, equity, and inclusion of our most valuable asset, our people. We encourage individuality and celebrate our differences, providing opportunities equally across gender, race, religion, sexual orientation, and all other demographics.

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