CRM Systems Manager

14 hours ago


London, Greater London, United Kingdom MECS Communications Full time
Job Description

We are seeking a skilled CRM Systems Manager to oversee the delivery, optimisation, and evolution of our CRM system. This pivotal role combines stakeholder collaboration, client strategy development, data management, and system enhancement.

About the Role

The successful candidate will work closely with service lines, regional offices, and external partners to deliver tailored insights to key stakeholders while ensuring GDPR compliance.

Key Responsibilities
  • Maintain CRM data accuracy and implement improvement strategies.
  • Drive system adoption through effective communication, user engagement, and training initiatives.
  • Utilise CRM data to generate actionable insights and refine client strategies.
  • Deliver tailored insights to key stakeholders while ensuring GDPR compliance.

This role is based in London and requires hybrid working arrangements with some travel to other UK offices.


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