Home-Based Technical Support Specialist

2 days ago


Thetford, Norfolk, United Kingdom Baxi Heating UK Limited Full time
Technical Field Service Position

We are seeking a skilled Field Service Engineer to join our team in Ipswich, working from the comfort of your own home. This is an excellent opportunity for those who enjoy working independently and have strong technical skills.

The ideal candidate will have:

  • Excellent technical skills and knowledge of mechanical and electrical systems.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work independently and manage time efficiently.

Key responsibilities of the role include:

  • Receiving daily appointments via a tablet device and visiting customers at agreed times.
  • Carrying out various tasks, including servicing and maintenance, to ensure optimal performance of equipment.
  • Working closely with our scheduling team to manage appointments and prioritise tasks effectively.

Benefits of this role include:

  • A competitive salary of £43,000 - £52,000 per annum, depending on experience.
  • The opportunity to work from home and have a stocked van ready for each day's appointments.
  • Opportunities for career development and progression within the company.


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