Customer Service Specialist
4 days ago
We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team at United Talent Agency (UTA). This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support in a fast-paced environment.
Job DescriptionThe ideal candidate will have excellent communication skills, be able to work independently, and possess strong problem-solving abilities. As a Customer Service Specialist, you will be responsible for providing top-notch support to our clients, resolving issues efficiently, and ensuring customer satisfaction.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and other communication channels.
- Respond to and resolve customer complaints and concerns in a professional and courteous manner.
- Document all customer interactions, including issues, resolutions, and follow-up actions.
- Maintain accurate records of customer interactions and provide regular updates to management.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
To be successful in this role, you will need:
- 2+ years of experience in a customer-facing role, preferably in a technical field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Experience with ticketing systems and CRM software.
At UTA, we offer a competitive salary of $70,000 - $90,000 per year, depending on experience, plus benefits and opportunities for growth and development.
This is an excellent opportunity to join a dynamic and innovative company that values its employees and provides a supportive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today
-
Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
-
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Job Description**Konversational is a boutique consultancy delivering cutting-edge ServiceNow solutions. We are looking for a skilled Principal Technical Consultant to lead our technical implementations.In this role, you will develop expertise in ServiceNow's Customer Service Management (CSM) products, certified ITSM and CSM Implementation Specialist...
-
Customer Service Specialist
3 weeks ago
London, Greater London, United Kingdom Square Enix Full timeAbout the Role:Customer Service SpecialistThis is a unique opportunity to join the Customer Support team at Square Enix as a Customer Service Specialist. In this role, you will work closely with the frontline call centre agents and various stakeholders to ensure a high-quality service experience for our customers.Key Responsibilities:Assist with monitoring...
-
Customer Service Specialist
2 weeks ago
London, Greater London, United Kingdom PAIGE Full timeCustomer Service SpecialistWe are seeking a highly motivated and customer-focused individual to join our PAIGE team as a Customer Service Specialist. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our clients.Key Responsibilities:Assist and interact with customers in a warm...
-
Customer Service Specialist
1 day ago
London, Greater London, United Kingdom M3 Global Research Full timeJob Title: Customer Service SpecialistM3 Global Research is seeking a skilled Customer Service Specialist to join their team. This role involves verifying participant authenticity, resolving issues, and validating quality of participants in the healthcare industry. The ideal candidate has 2+ years of customer service experience, strong desk research skills,...
-
Customer Service Specialist
1 day ago
London, Greater London, United Kingdom Legal And General Group Full timeRole OverviewWe are seeking a highly motivated and organized Customer Service Specialist to join our team at Legal & General Group. This role will be based in the UK and is an excellent opportunity for someone who wants to make a difference in the affordable housing sector.The successful candidate will have a background in housing and/or property management,...
-
Customer Service Specialist
3 weeks ago
London, Greater London, United Kingdom Zenopa Full timeJob Title: Customer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Zenopa. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide technical support and assistance...
-
Customer Service Specialist
1 month ago
London, Greater London, United Kingdom Right Now Recruitment Full timeRight Now Group has partnered with a leading freight forwarder to find an exceptional Customer Service Specialist to join their team. The ideal candidate will have a passion for service excellence and dealing with customers.Key Responsibilities:Be the primary contact for the onsite client in relation to external communication with customers.Monitor and...
-
Customer Service Specialist
4 weeks ago
London, Greater London, United Kingdom RLE International Full timeCustomer Billing SpecialistRLE International is seeking a skilled Customer Billing Specialist to support their expanding team. The ideal candidate will be fluent in German and/or have proficiency in French, Spanish, or Italian.Key Responsibilities:Lead the end-to-end aged receivables processDrive resolution to customer concernsPartner with cross-functional...
-
Customer Service Specialist
1 day ago
London, Greater London, United Kingdom Neom Ltd Full timeWe are seeking a skilled Customer Service Specialist to join our team at Peter Jones. This part-time role offers the opportunity to provide exceptional customer experiences, drive sales, and contribute to the wellbeing of our customers.The ideal candidate will have a passion for customer service, be able to work independently, and possess strong...
-
Customer Service Specialist
6 hours ago
London, Greater London, United Kingdom University of Westminster Full timeOverview of the Role: We are seeking a skilled Customer Service Specialist to join our Student Centre team. The ideal candidate will have previous experience in customer service and be able to work collaboratively as part of a dynamic team.The successful candidate will be responsible for delivering first-line support for our student services, answering...
-
Customer Services Specialist
2 weeks ago
London, Greater London, United Kingdom Derbyshire County Council Full timePlease do not apply using the Derbyshire County Council website, instead refer directly to the Peak District National Park Authority website for details.Job OpportunityThe Peak District National Park Authority is seeking a Customer Services Specialist to join the Customer and Democratic Support Team.This permanent, full-time position is based at Aldern...
-
Customer Service Specialist
1 month ago
London, Greater London, United Kingdom Charles Tyrwhitt Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Charles Tyrwhitt's Jermyn Street store. As a key member of our sales and operations team, you will be responsible for delivering exceptional customer service, managing customer relationships, and working closely with our wider teams to achieve store goals.Key...
-
Customer Service Specialist
3 days ago
London, Greater London, United Kingdom Candy Hoover Group S.r.l. Full timeJob Title: Customer Service SpecialistA challenging role as a Field Service Engineer awaits you in our team at Candy Hoover Group S.r.l. In this position, you will provide top-notch service to customers across North West London and surrounding areas.Key Responsibilities:Carry out field service work for domestic appliances to ensure efficient repair and...
-
Customer Service Specialist
1 month ago
London, Greater London, United Kingdom Utility Warehouse Limited Full timeAt Utility Warehouse Limited, we're on a mission to simplify the way people manage their utilities. As a Customer Service Specialist, you'll play a vital role in helping our customers navigate the debt process and find solutions to get back on track.Key responsibilities include:Receiving inbound calls from customers and other stakeholders regarding accounts...
-
Customer Service and Fitting Specialist
1 month ago
London, Greater London, United Kingdom Halfords Group PLC Full timeAre you passionate about delivering exceptional customer service and have a knack for fitting car parts and cycle repair? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service and Fitting Specialist.About the Role:We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest...
-
Customer Service and Support Specialist
5 days ago
London, Greater London, United Kingdom J.P. Boden & Co. Limited Full timeJob OverviewWe are seeking an experienced Customer Service and Support Specialist to join our European customer service team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.
-
Customer Financial Services Professional
2 weeks ago
London, Greater London, United Kingdom 3R Truck Service Full timeCustomer Service Executive OpportunityWe are seeking a skilled Customer Service Executive to join our team at 3R Truck Service. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesAct as the primary point of contact for...
-
Customer Financial Services Professional
1 month ago
London, Greater London, United Kingdom 3R Truck Service Full timeAs a Customer Financial Services Professional at 3R Truck Service, you will be responsible for delivering exceptional customer service and financial solutions to our clients. Your primary role will be to act as the primary point of contact for customers, handling all telephone enquiries with professionalism and courtesy.Key responsibilities include:Handling...
-
Customer Service Specialist
1 month ago
London, Greater London, United Kingdom Charles Tyrwhitt Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Charles Tyrwhitt. As a key member of our Jermyn Street store, you will be responsible for delivering exceptional customer service and working closely with our sales and operations teams to achieve store goals.Key ResponsibilitiesManage customer interactions and...