Customer Services Specialist

5 days ago


London, Greater London, United Kingdom Derbyshire County Council Full time

Please do not apply using the Derbyshire County Council website, instead refer directly to the Peak District National Park Authority website for details.

Job Opportunity

The Peak District National Park Authority is seeking a Customer Services Specialist to join the Customer and Democratic Support Team.

This permanent, full-time position is based at Aldern House, Bakewell, with some home working available. The successful candidate will provide business support work for all operational teams across the Authority, using business systems and ensuring that data is up to date and held in accordance with relevant legislation.

Responsibilities will include providing a first point of contact for customers across various channels, processing customer payments, and supporting the Authority's democratic services function.

The ideal candidate will have excellent customer service skills, be able to adapt to changing demands, and possess relevant experience and qualifications.

The Authority offers a range of staff benefits, including flexi-time, a great pension, and free parking at most offices.

We are a Disability Confident employer and guarantee to interview anyone with a disability whose application meets the essential criteria for the role.



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